Who is DET?
Diesel Equipment Trading was founded in 1988 and is since then distributor of Mitsubishi industrial diesel engines and spare parts.
We are also the European logistic distribution center of Mitsubishi engines. We are the official Isuzu engines and spare parts distributor since 2011.
Our website is www.det-mitsubishi.com and www.det-isuzu.com
Please contact us by mail info@det-mitsubishi.com or info@det-isuzu.com to find out more about DET and how DET can serve you with engines and genuine parts.
Why Genuine Mitsubishi/ Isuzu Parts?
The parts are designed by the same engineers who designed and tested the whole engine. They know exactly the requirements. It gives the confidence of knowing that an original Mitsubishi / Isuzu replacement part is engineered specifically for that engine and will provide the durability needed. It gets the job done!
We only sell Genuine Mitsubishi / Isuzu spare parts to be sure, we do not take any risk with your equipment, do you?
Who uses Mitsubishi or Isuzu
industrial diesel engines?
Mitsubishi or Isuzu engines are used all over
the world in on-road applications.
Mitsubishi and Isuzu also are suppliers to some of the largest equipment
makers in the construction industry.
They supplier industrial diesel engines to
many major OEM's, like JCB, Hitachi, John Deere, Sumitomo, CASE and New
Holland, Kawasaki, Hyundai and TEREX.
The Mitsubishi or Isuzu engines are used
widely in excavators, wheel loaders, fork trucks, skid steer loaders, air
compressors, generators, pumps, etc.
Why should I use genuine
parts and filters?
Mitsubishi and Isuzu
genuine parts and filters are designed specifically for your engine by the same
engineers who designed your engine.
All Mitsubishi and Isuzu parts and filters
are tested with the original engines every step of the development.
Our parts
and filters are not designed based on reverse engineering or "one size
fits all" idea’s.
Can I use aftermarket
filters?
When developing engines,
Mitsubishi and Isuzu develops and tests its genuine filters to match with the
engine's precision tolerances.
Mitsubishi and Isuzu continues analyze data to
determine if any filter improvements are needed.
The producers of your engine
knows what’s best for your engine.
Volume discount on filter numbers is
possible to help you to reduce price and shipping costs.
If I use aftermarket
filters, will my warranty be invalid?
All warranty claims are
analyzed on a case-by-case basis.
Oil and fuel samples can be taken and tested
on quality.
Any failures that are the result of maintenance concerns or pollution
are not claimable.
What can I do if my
engine is superseded?
DET delivers genuine parts of superseded engines.
It is also possible(if still available) to buy
long or short blocks of the superseded engines.
Or we advise which engine type can replaced by
another engine type.
How can I get a manual
for my engine?
DET has all current and most late model engine
manuals available for purchase.
Contact us and inform us with your engine model
and serial number to inquire the right manual.
Send an email to: info@det-mitsubishi.com or info@det-isuzu.com
What engine type / spec
do I have?
Your engine spec
(specification) can be found on the Engine Specification Label.
This silver
label is affixed to the engine valve cover.
Below is an example of a complete
Isuzu and Mitsubishi engine
specification.
What should I do if I
have an equipment number, but can't find an engine number?
Please see our web page
application klick here for Mitsubishi or here for Isuzu. Or provide your machine
manufacturer with the machine make, model, and serial number (OEM) so that the
manufacturer can determine which engine model and specification was installed
in the machine.
I do not know the
spare part number, how do I make a request?
Is the spare part number not know please inform us with your engine type
and serial number and the description or photo of the needed part to quantity info@det-mitsubishi.com or
info@det-isuzu.com Information about the application
is also useful.
Based on this information we send you a spare part offer.
What engine numbers do I
need to order parts?
To order correct parts, you must provide us with
engine information;
engine model and serial number and if posible, the application (brand).
Where can I find the serial
number on my engine?
Use the chart below to
determine the serial number location for your engine model.
View the Isuzu Industrial Diesel Engine Serial Number Location document .
The Isuzu engine serial numbers are also located
on the EPA Emission Control Label and Injector Identification Label.
Location will differ between engine models see link on web site page.
For what kW is my engine rated?
Engine output is on the on the Emission Control
Label.
What oil, fuel, and
coolant types are recommended or required for my engine?
Refer to your Instruction
Manual for the specific oil, fuel and coolant types for your engine
model.
The Instruction Manual provides the grade of oil
to use and has an application chart to determine the appropriate viscosity oil
to use for ambient temperature.
Your Mitsubishi and Isuzu engine is designed to use Number 2-D
diesel fuel. Number 1-D or a 1-D/2-D diesel blend is permissible for cold
temperatures.
Use a 50/50 ethylene glycol based Long Life
Coolant/distilled water mixture.
What are the oil and
fuel filter change intervals?
Refer to your Instruction
Manual for the specific maintenance schedule for your engine model.
Typically
the engine oil and oil filter element are replaced every 200, 250 or 500 hours
depending on the engine model and specification.
How can I acquire
drawings for Mitsubishi or Isuzu engines and/or power units?
DET is able to provide
you with the necessary drawings.
Please inform us with
your engine type and serial number, contact service@det-mitsubishi.com
Requesting or Ordering Spare
Parts without knowing the part number
When requesting parts for your Mitsubishi / Isuzu
industrial diesel engine, it is best to reference the engine model and serial
number.
This information, together with the application use, contains the bill
of material originally installed on your Mitsubishi / Isuzu engine at the time
of manufacture.
We will search for the right part based on this
information and will offer / sell it to you.
Contact us by e-mail info@det-mitsubishi.com or info@det-isuzu.com .
Request for parts, part number known.
Please request Spare-parts offer / order by our
webshop.
If know
the part number, please fill in out in the input box.
How does it work, the self-ordering Spare Parts system?
Self-ordering is
possible with a login code, this login code is available for returning
customers and you need to have a delivery and payment agreement with us.
What means stock and stock EU?
Stock means direct available, stock EU means
available within one day depending on the quantity.
In the case of no stock information, please send
us an email with the part nr and quantity info@det-mitsubishi.com or
info@det-isuzu.com
How quick can you
deliver the parts?
Due to our very good logistic partners like DHL,
Fedex, ect., we are able to ship you the parts after payment, the same day. Due
to the agreement with you, we are able to deliver overnight or in a couple of
days. This depends on the shipping agreement we have made with you.
How do I pay?
In case of a login in customer, payment and delivery agreement is in place.
In case of a new customer, it is possible to pay by bank card
Please contact our spare part department spare-parts@det-mitsubishi.com and they
will provide you with the payment link.
Of cause it is also possible to pay directly from your bank account. We are
very experienced with overseas bank payments.
What are banking
costs?
International banks will change you for an international payment, the fee
is depending of the amount of the payment.
There is a maximum and minimum
banking cost level.
SHA (sheared) means you only pay your bank’s outgoing transfer charge.
OUR instruction means you pay all transfer charges.
How about Insurance
and packing?
Al the shipments are pack by DET her selves.
This means the maximum
protection of your parts during transport.
Also we insure every shipment by our
own insurance company.
Is ex works
delivery also possible?
We also offer ex works in case your like to organize your transport.
Beware that is this solution, based on our experience, will take more
transport time.
The logistic organization hired by you will take some time to pick the package
up at our site.
What is a track and
trace link?
This is a service we
provide you by our shipping company.
We will send you by e-mail a track and
trace link.
Klick on the link and you will see where your package is located
during transport and what your estimated time of arrival (ETA) is.
